DIGITALIZE SERVICE PROCESSES QUICKLY & EASILY

INSTALL! TAKE OFF!
LEAVE THE COMPETITION BEHIND!

Digitalize and optimize service processes with the SAE service solution.

We have taken on the impossible: Creating one single tool for gaining a comprehensive overview of all your service management processes – everytime, everywhere. Completely independent from any ERP and working standalone. We believe that we have truly risen to the occasion. But don’t just take our word for it. See for yourself and let our solution inspire you!

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FLEXIBLE SERVICE SOLUTION

The solution is a smart tool which connects all service activities und processes in one single planning cockpit which has a very clear surface. It will convince and support your central planning department with many established features and an enormous usability. Many standard functions will enable your service team to customize the solution individually considering specific business requirements.

INDEPENDENT & SMART MANAGEMENT OF YOUR SERVICE FIELD

The standalone and ERP independent capacity planning tool for your service department connects all global planning activities. This makes sure that your service technicians are always up to date and the central planning department always stays on top of things with minimum effort.

All processes, operations and activities can be checked anytime and rescheduled at short notice if needed. Vacation days, reservations and orders can be planned within seconds. Order confirmations can be generated automatically with one click. The geographic route planner supports your central planning department with full power – for an efficient and employee friendly route planning.

In combination with the offline capable service app for your technicians your service department will become a high-revenue segment. Data synchronization is being done bidirectional, fast and optimized – thereby all process participants keep the overview and can concentrate on what is most important: The happiness of the customer.

EVERYTIME AND EVERYWHERE

YOUR MOBILE CUSTOMER SERVICE EXCITES.

Save time, ensure a consistent workflow and create the service report directly at the customer on site. Curious yet? Then the offline capable service technician app from SAE service is exactly right for you!

HIGHLIGHTS OF THE MOBILE,
OFFLINE CAPABLE APP FOR YOUR TECHNICIANS

  • generate paperless service orders automatically with one click
  • feedback different activity types (Waiting, travel and working time)
  • Book consumed parts and components with a few clicks
  • All documents, data and pictures are available anytime (also offline)
  • automated workflows for invoicing and rework orders
  • reduced number of process steps and faster invoicing
  • block feedback and rapid entry for an easy, intuitive way of working
  • record machine data
  • initiate relevant follow-up activities
  • automated buffering of all data and bookings in the offline version
  • equipment history – all previous activities available everytime
  • Digital twin & animated videos for a perfect support on site at the customer

SATISFIED SAE CUSTOMERS

2019-10-22T09:02:19+02:00