ANYWHERE AND ANYTIME:
YOUR MOBILE CUSTOMER SERVICE WILL INSPIRE.
Save time, ensure a consistent workflow and create the service report directly at the customer company. Curious yet? Then SAE Mobile Service Software is right for you!
MOBILE TECHNICIAN SOFTWARE:
TRANSFORM YOUR SERVICE DEPARTMENT INTO A KEY PLAYER IN REVENUE GROWTH.
We’ve run the numbers, and it checks out: if the service is fast and mobile, customer satisfaction will increase – as will your revenue. Provide your technicians on the go with a comprehensive overview of all relevant orders and assignments with sae mobile service.
Quick, site-independent, and intuitive: with the mobile, offline-capable application sae mobile service, your technicians get all the relevant information through a visually pleasing and easy-to-handle interface, including the automated creation of service reports. Manage installations and maintenance perfectly, for example the recording of performed services and relevant follow-up activities. But that’s far from all: you can also create finished service reports including signatures at the press of a button!
Leverage the possibilities of simple time and material feedback. The technicians record all relevant information pertaining to machine history or equipment, then it is directly transferred to SAP / ERP. A comprehensive overview and up-to-date details of equipment and customers are therefore always available.
HIGHLIGHTS OF THE MOBILE,
OFFLINE-CAPABLE APP FOR TECHNICIANS
- creation of service reports
- automated workflows for billing and reworking
- offers with transmission of working time to HR
- direct service connection to SAP
- reduced number of processing steps and faster invoicing
- generating service data from SD positions, production orders, and more
- block feedback and rapid entry for easy, intuitive working
- recording of machine data
- initiating relevant follow-up activities
With sae navigaton+ SAE provides an innovative route planner for your service department. You can plan your routes considering any service relevant incident, for example service orders, service announcements or qualifications of your technicians. As a result, the user will have an individualized route.
Advantages of sae navigation+ are numerous: A highly optimized route planning for your service department which additionally detects potential new customer areas and supports you perfectly to provide an excellent service to your existing customers.